Struggling to get started with User Needs Mapping?

You’re not alone. Many teams and practitioners understand why aligning around user needs matters — but feel uncertain about how to begin.

This free, hands-on workshop is designed to bridge that gap.
In just 90 minutes, you’ll walk through a real User Needs Map based on the same case study from the book User Needs Mapping: Aligning Teams Around What Matters — but with a fresh twist and a new scenario.

You’ll gain practical experience applying the technique, surrounded by peers who are learning alongside you in a supportive, collaborative environment.

What You’ll Experience

  • 🧭 A guided walkthrough of the full User Needs Mapping process — from identifying users and needs to analysing dependencies and exploring team alignment.
  • 💡 A new scenario that extends the story from the book, helping you see how User Needs Mapping adapts to change.
  • 🧩 Collaborative mapping in small breakout groups, using Miro templates and shared facilitation prompts.
  • 🔄 Reflection and discussion on how to take the technique back into your own organisation.
  • 🎁 Bonus resources including downloadable templates, facilitator prompts, and a next-steps checklist.

Who This Workshop Is For

  • Readers of User Needs Mapping who want to go deeper and turn understanding into confident practice.
  • Teams and practitioners curious about how User Needs Mapping can help them align around what matters.
  • Coaches, consultants, and facilitators who want to integrate User Needs Mapping into their own toolkits.

Whether you’ve read the book, skimmed an article, or simply heard the term, this session will help you make sense of it through doing, not just reading.

Why Join

“Understanding User Needs Mapping is one thing.
Seeing it in action — and trying it for yourself — is where the lightbulb really goes on.”

  • Safe, supportive learning space — no prior experience required.
  • Practical, repeatable format — what you do here, you can replicate tomorrow.
  • Led by Rich Allen, author of User Needs Mapping: Aligning Teams Around What Matters and Team Topologies Valued Practitioner.

Format & Details

  • Duration: 90 minutes
  • Format: Fully virtual, interactive, and camera-on friendly
  • Tools: Miro and Zoom (links provided after registration)
  • Cost: Free — limited places available

Reserve Your Spot

Spaces are limited to keep the session interactive.
Use the button below to join the waitlist and be the first to know when the next cohort opens.

Join the Waitlist →

What Past Participants Have Said

“The walkthrough made the whole process click for me. I left feeling ready to try it with my own team.”
— Participant, pilot session

“Seeing how User Needs Mapping unfolds step by step was invaluable. It’s exactly what I needed after reading the book.”
— Participant, pilot session

Ready to see User Needs Mapping come to life?

Join the next free workshop and discover how to move from concept to confidence — together.